This entry-level position is focused on the recruitment and yield of undergraduate students, primarily first-year students. Direct recruitment involves the management and implementation of a travel plan for high schools visits, college nights, college fairs and prospect management. EM Recruiters attend most on-campus recruiting events, including weekend undergraduate open houses. In addition, review of admissions applications for an undergraduate population will be required. The recruiters must be knowledgeable about all undergraduate and graduate programs the University offers. This individual will also be knowledgeable about the financial aid process and various financing options.
This position works 10 months per year, August through May and is paid over 12 months.
Arcadia University is a top-ranked private university in Greater Philadelphia and promises a distinctly global, integrative, and personal learning experience that prepares students to contribute and lead in a diverse and dynamic world. A national leader in study abroad and international education, Arcadia has been named #1 in undergraduate study abroad participation by the Institute of International Education’s Open Doors Report for the past seven years. Approximately 3,900 students attend Arcadia, and the University’s 2,500 undergraduate students choose from more than 65 fields of study.
Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration. Please do not email application materials to hiring manager.
For additional information and to apply, please visit: https://careers-arcadia.icims.com/jobs/ and submit a cover letter, resume and names and phone numbers of three professional references.
Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration.
Arcadia University seeks candidates of diverse cultural backgrounds and abilities. Arcadia University encourages members of underrepresented groups to apply. All offers of employment are conditional based on successful completion of a background check.
Admissions/Recruitment Responsibilities: The EM Recruiter will serve as the individual recruiter within an assigned territory, and will be expected to build and sustain positive working relationships with applicants and families, schools, career/guidance counselors or other relevant stakeholders. Additionally, this individual will review and recommend admission decisions and scholarship offers for the assigned territory. The recruiter will conduct extensive communications, including but not limited to, telephone outreach, email and direct mail to prospective students, current students and parents. The recruiter will be included in the Admissions Counselor on Duty rotation, which includes being available to answer questions in person, over the phone or by email. Several key performance indicators will be used to evaluate the EM Recruiter including number of applications read per week, percent of completed applications and conversion of admits to enrolled, among others.
Travel & Event Participation: The EM Recruiter will be required to participate in weekend, evening and weekday on-campus recruiting events for undergraduate and graduate students including open houses, information sessions, receptions and Transfer Days. These events often require the EM Recruiter to present small and large group information sessions. Within the assigned admissions territory, the EM/FA Counselor develops and manages a territory recruitment plan which may include travel to high schools, community colleges, community events and college fairs.
Financial Aid Responsibilities: The Admissions Counselor will counsel students and parents through the financial aid process. In addition, the counselor will assist with covering Financial Aid Counselor on Duty. which includes answering questions in-person or over the phone.
Perform other duties as assigned by the Assistant Vice President for Enrollment Management and the VP for Enrollment Management and Student Affairs, or other senior management, as appropriate. Assist the Office of Enrollment Management with taking on additional work on a temporary basis during times of high volume or need.
Required Knowledge, Skills and Abilities:
Communication: Able to give clear and timely information to the appropriate stakeholders in compliance with state and federal laws that safeguard personal information. Able to professionally communicate via written correspondence, telephone or video, online media, and face to face, and tailoring the message appropriately to the medium used and the audience (example: coworker, parent, student, other University employees). Also able to give clear and complete presentations and engage large groups including varied audiences.
Customer Service: Able to work professionally with prospective students, current students, parents, high school representatives and university employees. Provides clear and timely information and answers to questions, following up as necessary, or being able to refer an individual to a more appropriate team member. Able to empathize with others and understand the various perspectives that individuals bring to a situation, and address those perspectives.
Technology: Able to use appropriate software for efficient completion of work objectives. Demonstrate beginner level mastery of core MS Office programs, and have general background knowledge about social media platforms.
Cultural Understanding: Able to demonstrate respect for and engage with people of diverse backgrounds to create a stronger community.
Emotional Intelligence: Ability to understand how this role fits into the overall goals of the EM office and the University, and how the quality and consistency of individual efforts affect other staff in the unit. Able to respond positively to direction and performance-related critiques. Able to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere on campus and when conducting University business off campus.