This hands-on leader will manage daily operations, team with Arcadia's core technology partners and implement solutions. The Manager of IT Operations for The College of Global Studies (TCGS, The College) will plan, direct, or coordinate activities of the team and available resources needed to provide system, hardware, software and network support for onsite and remote users. The incumbent must leverage a broad skill set to grow relationships with partners and stakeholders, while also maintaining a high degree of hands-on operational awareness for tactical challenges. The role will both leverage standard services and participate in the development of Arcadia-wide solutions.
The College of Global Studies at Arcadia University (based in Philadelphia, PA), one of the largest campus-based international study programs in the United States, serves about 3,000 students each year from nearly 250 colleges and universities around the country. Named the nation’s #1 university for undergraduate student participation in study abroad by the Institute of International Education’s Open Doors Report for seven years in a row (2010-2016), Arcadia has more than 130 programs in 12 countries around the world.
Arcadia University is a top-ranked private university in Greater Philadelphia and promises a distinctly global, integrative, and personal learning experience that prepares students to contribute and lead in a diverse and dynamic world. A national leader in study abroad and international education, Arcadia has been named #1 in undergraduate study abroad participation by the Institute of International Education’s Open Doors Report for the past seven years. Approximately 3,900 students attend Arcadia, and the University’s 2,500 undergraduate students choose from more than 65 fields of study.
Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration. Please do not email application materials to hiring manager.
For additional information and to apply, please visit: https://careers-arcadia.icims.com/jobs/ and submit a cover letter, resume and names and phone numbers of three professional references.
Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration.
Arcadia University seeks candidates of diverse cultural backgrounds and abilities. Arcadia University encourages members of underrepresented groups to apply. All offers of employment are conditional based on successful completion of a background check.
Leadership and Planning (15%):
IT Operations Management (40%):
Systems Administration and Support (25%):
Standards and Policy Development (10%):
Staff Management and Training (10%):
Required Knowledge, Skills and Abilities: